1. Information we collect
When customers contact a business using our AI messaging system, we may collect the phone number the message was sent from, the content of the message, and the date and time of the message. This information is collected solely to facilitate the automated response and customer management service provided to our business clients.
2. How we use your information
Information collected through our messaging system is used only to generate an automated response to the customer's inquiry, log the interaction for the business client's review, and facilitate follow-up communication. We do not use personal information for marketing purposes or sell it to third parties.
3. Information sharing
We do not sell, trade, or otherwise transfer personal information to outside parties. Information is shared only with the specific business client whose number was contacted, for the purpose of responding to the customer's service inquiry.
4. Data retention
Customer and message data is retained for as long as necessary to provide the service, typically no longer than 12 months. Business clients may request deletion of their data at any time.
5. SMS messaging consent
Customers who send a text message to a phone number managed by Kayden's AI Services are consenting to receive automated response messages related to their inquiry. Customers may opt out at any time by replying STOP to any message. For help, reply HELP.
6. Contact
For questions about this privacy policy, contact us at kaydenochsner@gmail.com.
1. Service description
Kayden's AI Services provides AI-powered customer response and follow-up automation systems for local service businesses. Our service includes automated SMS response, customer logging, and follow-up sequence management.
2. Message and data rates
Standard message and data rates may apply for SMS communications. Message frequency varies based on customer inquiries. Customers are not charged by Kayden's AI Services for receiving messages.
3. Opt-out instructions
Customers may opt out of receiving automated messages at any time by replying STOP to any message. To get help, reply HELP. After opting out, no further messages will be sent unless the customer re-initiates contact.
4. Limitation of liability
Kayden's AI Services provides automation tools to assist business clients in responding to inquiries. We are not responsible for the content or outcome of communications between business clients and their customers beyond the automated response system we provide.
5. Changes to these terms
We reserve the right to update these terms at any time. Continued use of our service constitutes acceptance of updated terms.
6. Contact
For questions about these terms, contact us at kaydenochsner@gmail.com.